Vinted Shoppers Express Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to check their listings and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update to its shipping options due to shopper criticism.
